It costs nothing to give us a call and have an initial free, no obligation and confidential conversation to see if we can help.

We charge £200 for 5 hours of research which includes a more in-depth detailed discussion. We have never done 5 hours straight to get to a conclusion - it generally doesn’t work like that. It’s a start, stop - continue, to maximise the time and effort to reach a conclusion.

Whilst we avoid additional costs, it is sometimes necessary to purchase birth, death or marriage certificates.  Whilst we can order most records, it is the client that would be charged.  We do not add any surcharge for ordering any record. 

We may also advise the client that a DNA test would be the best and most cost effective method to progress the research, in which case, we explain that process and pause our work whilst we await for the results.

Each search is bespoke to our clients and the length and depth of any search will differ. We always do as much as physcially possible during the time frame, though if we haven’t concluded the search within 5 hours, we discuss options going forward.  We can either provide the client with an action plan that will progress their search if they wish to proceed themselves, or the client can purchase further blocks of 5 hours of research from us dependant upon the status of the research.  It’s the clients choice.

Our manner of charging is design to prevent clients paying considerable amount of money upfront, its always the clients choice as to what to do next, ensuring that we provide value for money.

We do not make contact with anyone during the research unless the client is happy for us to do so. We respect our clients wishes at all times and in no way wish to compromise them.